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PostPosted: Wed Jul 29, 2009 12:35 am 
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Location: Egypt
There is a problem with this website or domain name, alot of times in the past few weeks since i registered and trying to open the main page or any sub-pages with direct link to threads i get a DNS Error or the site fail to load at all.


Can you please further investigate this issue?


Thank you

Regards


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PostPosted: Wed Jul 29, 2009 1:35 am 
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Location: Nashville
Quote:
There is a problem with this website or domain name, alot of times in the past few weeks since i registered and trying to open the main page or any sub-pages with direct link to threads i get a DNS Error or the site fail to load at all.


Can you please further investigate this issue?


Thank you

Regards
C0ldfire,

We will investigate this more. However, I have been on the website day and night for the past few weeks and haven't had any problem accessing the site thus far. I will bring it up with our IT people.

Jon

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PostPosted: Wed Jul 29, 2009 1:57 am 
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Thanks Jon,

Actually i'm not from the US so thats maybe the reason for this.

Here is my traceroute to the site but this is while i CAN open the site:

Tracing route to pick-up-artist-forum.com [67.18.182.130]
over a maximum of 30 hops:

1 1 ms <1 ms <1 ms 192.168.1.1
2 13 ms 14 ms 15 ms TN1-R1.nile-online.net [62.140.127.186]
3 634 ms 687 ms 551 ms 62.140.125.89
4 570 ms 599 ms 730 ms TN2-P1_GigabitEthernet_0_0_0-TN2-PE1.nile-online
.net [62.140.124.193]
5 710 ms 724 ms 743 ms RMS-P1-SO_2_0_2-TN2-P1.nile-online.net [62.140.1
24.9]
6 821 ms 637 ms 400 ms RMS-GTW1_Port_Channel_1-RMS-P1.nile-online.net [
62.140.103.1]
7 617 ms 536 ms 618 ms host-196.219.23.13-static.tedata.net [196.219.23
.13]
8 698 ms 784 ms 741 ms so-6-0-1.edge1.Paris1.Level3.net [212.73.206.13]

9 761 ms 641 ms 538 ms ae-34-52.ebr2.Paris1.Level3.net [4.69.139.225]
10 660 ms 873 ms 753 ms 4.69.141.234
11 525 ms 558 ms 496 ms ae-81-81.csw3.Frankfurt1.Level3.net [4.69.140.10
]
12 519 ms 643 ms 581 ms ae-82-82.ebr2.Frankfurt1.Level3.net [4.69.140.25
]
13 773 ms 788 ms 724 ms ae-44-44.ebr2.Washington1.Level3.net [4.69.137.6
2]
14 782 ms 839 ms 564 ms ae-72-72.csw2.Washington1.Level3.net [4.69.134.1
50]
15 547 ms 521 ms 545 ms ae-71-71.ebr1.Washington1.Level3.net [4.69.134.1
33]
16 * 801 ms 727 ms ae-2.ebr3.Atlanta2.Level3.net [4.69.132.85]
17 1115 ms 969 ms 712 ms ae-7.ebr3.Dallas1.Level3.net [4.69.134.21]
18 768 ms 935 ms 1076 ms ae-24-70.car4.Dallas1.Level3.net [4.69.145.70]
19 955 ms 623 ms 518 ms THE-PLANET.car4.Dallas1.Level3.net [4.71.122.2]

20 462 ms 299 ms 322 ms te9-2.dsr02.dllstx3.theplanet.com [70.87.253.30]

21 * * * Request timed out.
22 850 ms 746 ms 725 ms po2.car03.dllstx6.theplanet.com [70.87.254.158]

23 1071 ms 1008 ms 1066 ms 130.182.18.67.reverse.egpnetwork.com [67.18.182.
130]

Trace complete.


I can make another while the the website fail to load completely.

if you notice there is a "time out" near the end, thats why i strongly think is the cause. and when it fail i try multiple browsers, Firefox, IE, Chrome and the problem remains the same.

Please forward this to the IT personnals.

Thanks


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PostPosted: Wed Jul 29, 2009 2:08 pm 
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Location: Nashville
I certainly will do that. Thanks for the added information. It helps to know that you have tried a few different browsers and the traceroute will help them in troubleshooting. SWEET!

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