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So crossing arms is a defensive position, I'm just curious to know how some of you guys address this?
I was informed that when a person is in this state its generally not a good idea to challenge them on any level because it irritates them.
This is not necessarily true. I work in car sales where we actually have to sit across from people and negotiate. For years we were taught this and this is completely incorrect. It could mean that if combined with other stuff but there are tons of years people cross their arms.
Some people are naturally more comfortable sitting or standing when they cross their arms. Many people don't know what to do with their hands when they are just hanging out so they do this, and some it's just a habit.
This time of year I'll remind you that many people cross their arms just because they are cold!
There are other reasons but I'm just opening your mind to the fact that just because someone has their arms crossed doesn't mean they are getting defensive. Now if you combined crossed arms with a change in voice tone, and maybe certain facial expressions then you might come to that conclusion.
Body language is a tricky thing. Typically there is no one thing that someone does that means they don't like you. Food for thought, I use to flip the bird (middle finger) to open girls in clubs from across the room before I approached. That worked pretty well actually, and it didnt mean I hated them.
~Jon